Introduction
The AMS Touchless 39” Snack Vendor is a glass-front merchandiser that combines advanced hygiene features with robust performance. This guide includes information about parts identification, setup, and maintenance to ensure optimal operation.
Specifications
Physical Dimensions
- Height: 72 inches
 - Width: 39 inches
 - Depth: 34 inches
 
Electrical Requirements
- Voltage: 115V (domestic) or 230V (international)
 - Frequency: 50/60 Hz
 
Capacity
- Configured for 12 selections per tray with adjustable options for snacks, candy, and food.
 
Installation
Placement Requirements
- Install the machine on a flat, stable surface.
 - Maintain at least 2 inches of clearance at the back and 4 inches on the sides for ventilation.
 
Power Setup
- Connect the vending machine to a grounded outlet matching the specified voltage.
 - Avoid using extension cords or power strips.
 
Refrigeration Unit
- Keep the condenser coils clean to ensure efficient cooling.
 
Operation
Loading Products
- Open the merchandiser’s front door and extend the trays.
 - Load products into the coils, ensuring they are properly aligned.
 - Adjust dividers for smaller products to prevent jams.
 
Touchless Operation
- Customers can select products by using a contactless interface.
 - Vended items drop into the delivery hopper for easy collection.
 
Programming Settings
- Access the service mode by pressing the Service Button.
 - Adjust pricing, product configurations, and audit settings using the control panel.
 - Save settings and exit to resume operation.
 
Maintenance
Daily Maintenance
- Clean the exterior and display glass with a soft, damp cloth.
 - Check the coin and bill acceptors for jams.
 
Weekly Maintenance
- Vacuum or brush the condenser to remove dust.
 - Inspect the product coils and trays for damage or misalignment.
 
Annual Maintenance
- Replace any worn gaskets or seals.
 - Service the refrigeration unit with a licensed technician.
 
Troubleshooting
| Issue | Possible Cause | Solution | 
| Machine not powering on | Faulty power connection | Check the outlet and power cord. | 
| Product not vending | Misaligned product or coil jam | Re-align product and test coil operation. | 
| Refrigeration not cooling | Dirty condenser or fan issue | Clean condenser; replace fan if needed. | 
| LED display not functioning | Loose wiring or damaged board | Inspect wiring; replace control board. | 
Contact Information
For additional assistance, contact AMS:
- Phone: 304.725.6921
 - Fax: 304.725.6983
 - Email: [email protected]
 
For more detailed resources, visit AMS Manuals.
For immediate support, reach out to AMS Customer Support via the contact information above.