Detailed Guide for the AMS Touchless Vending Machine (Model L0192A)

Introduction

The AMS Touchless Vending Machine Model L0192A represents a significant step forward in vending technology. It eliminates the need for physical interaction using infrared sensors for product selection, ensuring a hygienic and user-friendly experience.

This guide provides comprehensive instructions for setup, programming, and troubleshooting to ensure optimal performance.

Specifications

FeatureDetails
DimensionsHeight: 72”, Width: 39”, Depth: 34”
Weight~850 lbs.
Power Supply115V/230V, 50/60 Hz
Sensor RangeAdjustable: Default is 6 inches from panel
RefrigerationFactory-sealed, environmentally friendly unit
DisplayLED screen for product selection and messages

Key Features

  1. Infrared Touchless Sensors: Allows selection without physical contact.
  2. Customizable Trays: Configurable for snacks, beverages, and small packaged items.
  3. Advanced Refrigeration: Maintains consistent temperature for refrigerated products.
  4. Audit and Programming Capabilities: Tracks sales and allows precise customization.

Installation and Setup

Placement

  1. Place the machine on a flat, level surface with clearances:
  2. Keep the machine away from direct sunlight or extreme temperatures.

Power Connection

  • Use a dedicated, grounded outlet matching the voltage requirement (115V/230V).
  • Avoid using extension cords or shared circuits.

Calibrating Sensors

  • Enter service mode and use the calibration menu to set the detection range.
  • Test sensors by simulating hand gestures to confirm accuracy.

Operation

Using the Touchless Interface

  1. Approach the machine, ensuring your hand is within the sensor range.
  2. Navigate the selection menu by moving your hand near the desired product zone.
  3. Hover your hand over the desired product to confirm selection.
  4. Wait for the product to dispense.

Loading Products

  1. Unlock and open the machine’s front panel.
  2. Slide out trays and load products, ensuring proper alignment in the coils.
  3. Perform test vends to ensure proper functionality.

Programming

Accessing Service Mode

  1. Press the Menu button on the VMC (Vending Machine Controller) board.
  2. Use the keypad to navigate settings for pricing, audit tracking, and sensor adjustments.

Key Programming Options

  • Price Configuration: Set individual or bulk pricing.
  • Sales Audit: Track sales data and monitor product performance.
  • Health Timer: For refrigerated products, configure temperature thresholds and lockout features.

Maintenance

Daily Tasks

  • Wipe down the sensor panel and exterior surfaces with a soft cloth.
  • Empty and clean the product delivery bin.

Weekly Tasks

  • Clean the ventilation grills and condenser coils.
  • Inspect trays and coils for proper alignment and operation.

Monthly Tasks

  • Test sensor accuracy and recalibrate if needed.
  • Check refrigeration efficiency and inspect for any unusual noises.

Troubleshooting

IssuePossible CauseSolution
Sensors not respondingDirt on sensors or misalignmentClean and recalibrate the sensors.
Product not vendingJammed coil or empty slotClear jam; reload product tray.
Cooling not effectiveDirty condenser or low refrigerantClean condenser; call a technician.
Display not workingPower issue or loose wiringCheck power supply and connections.

Contact Information

For technical support, sales, and service inquiries, contact:

For additional resources, visit the AMS Manuals Page.

For immediate assistance, contact AMS Customer Support using the above details.

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